Cancellation Policy

Cancellation Policy: The Thing About Greece Adventure Trips

We understand that plans can change, and unforeseen circumstances may arise. Our cancellation policy is designed to be fair to both our customers and our company, allowing for flexibility while ensuring the sustainability of our operations.

  1. Cancellation Period:
    • Cancellations made 14 days or more before the scheduled departure date are eligible for a full refund.
    • Cancellations made between 7 and 14 days before the scheduled departure date will incur a 50% cancellation fee.
    • Cancellations made within 7 days of the scheduled departure date are non-refundable.
  2.  Refunds:
    • Refunds will be processed within 14 business days after the cancellation request is approved.
    • Refunds will be issued to the original payment method used for the booking.
  3. No-Shows:
    • No-shows, or participants who fail to join the adventure trip without prior notice, will not be eligible for any refund.
  4. Trip Cancellation by our company: The Thing About Greece:
    • In the rare event that we must cancel a trip due to unforeseen circumstances or insufficient bookings, customers will be offered the option to reschedule or receive a full refund.

By booking a three-day adventure trip with The Thing About Greece, customers acknowledge and agree to the terms of this cancellation policy.

For any questions or concerns regarding cancellations, please contact our customer support at [email protected].

Thank you for choosing The Thing About Greece for your adventure in Greece!

 

Cancellation and Returns Policy: The Thing About Greece Merchandise

We want your experience with The Thing About Greece merchandise to be exceptional. Please review our policies below for cancellations and returns:

  1. Cancellation Policy:
    • Orders for merchandise can be canceled within 24 hours of the purchase for a full refund.
    • Cancellations made after 24 hours will not be eligible for a refund.
  2. Return Policy:
    • Merchandise can be returned within 2 days of the delivery date.
    • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
  3. Return Process:
    • To initiate a return, please contact our customer support at [email protected]. Provide your order number and details of the item you wish to return.
  4. Refunds:
    • Once your return is received and inspected, we will process the refund within 14 business days. The refund will be issued to the original payment method used for the purchase.
  5. Used Items:
    • Please note that we cannot accept returns for used items. If the merchandise shows signs of use, we regret that we won’t be able to process a return or exchange.
  6. Exchanges:
    • If you wish to exchange an item, please follow the return process, and inform us for the new desired item.
  7. Shipping Costs:
    • Customers are responsible for return shipping costs unless the item received is damaged or defective.

By making a purchase from The Thing About Greece, you agree to adhere to our cancellation and returns policy.

For any questions or concerns regarding cancellations or returns, please contact our customer support at [email protected].

Thank you for choosing The Thing About Greece. We appreciate your trust in our merchandise, and we are here to ensure your satisfaction